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London District Office is moving: No in-person services for the weeks of April 28 – May 16

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LAO Client Portal
  • Legal Help
    • Apply for legal aid
      • What is legal aid?
      • Do I qualify for legal aid?
      • Apply now
      • Client Portal
    • Our services
      • About our services
      • Family legal issues
      • Criminal legal issues
      • Refugee and immigration legal issues
      • Domestic violence legal issues
      • Mental health legal issues
      • Youth legal issues
      • Getting help at court (duty counsel)
      • Services in French
    • column-break
    • Find help
      • Find a lawyer
      • Find a legal clinic
      • Find a duty counsel office
      • Find a legal aid office
      • Speak to a representative
    • column-break
    • FAQ
      • Frequently asked questions
    • Other
      • Languages
      • What do you think about our services?
      • Contact
  • For Legal Professionals
    • For roster lawyers
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      • Case management
      • Roster resources
      • Test case funding
    • column-break
    • Working with legal aid
      • Join legal aid roster
      • Minimum experience requirements
      • Careers
    • LASA 2020
      • Legal Aid Services Act 2020 policies
      • LASA 2020 process updates for lawyers
    • column-break
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LAO Consultation Registry

Legal Aid Ontario (LAO) continues its commitment to engage in public consultations to better understand the needs of our clients and enhance service delivery.  

LAO consults about different topics, in a variety of ways. A small percentage of LAO’s overall consultation and engagement activities are about proposed Policy or Rule changes. Those consultations will be clearly identified as such because they must meet specific requirements set out in the Legal Aid Ontario Public Consultation Policy, written in keeping with s. 33 of the Legal Aid Services Act, 2020.

Notices of consultations about proposed Policy or Rule changes, as well as other types of LAO consultations, will be posted at legalaid.on.ca. Individuals and organizations can now also subscribe to the LAO Consultation Registry to receive email alerts about upcoming consultations.  

LAO values inclusiveness and encourages anyone interested in providing feedback to sign-up for alerts so that you don’t miss any consultation opportunities. Individuals or groups are welcome to register and can opt-in to have their names listed as part of the consultation registry available at legalaid.on.ca. There is no fee or obligation and you can easily unsubscribe at any time.


Subscribe

LAO is committed to accessible information in compliance with the Accessibility for Ontarians with Disabilities Act, 2005. Anyone who needs these materials in alternative formats may email info@lao.on.ca, call 1‑800‑668‑8258, or use Bell’s Relay Service (teletypewriter) at 1‑800‑855‑0511.

 

About our consultation policy 

The Legal Aid Ontario Public Consultation Policy governs whether and how LAO seeks the public’s views about changes to its Rules or Policies governing service delivery and service providers. 

The length and form of consultations will vary. Details, including a description of the changes(s) being considered, and why, will be made available at legalaid.on.ca.

Once a consultation ends, LAO will review and consider the feedback provided before making a decision. 

Read the Legal Aid Ontario Public Consultation Policy to learn more.

Community stakeholders who have publicized their names as members of the consultation registry can be found at LAO consultation registrants.

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Current wait time: 1 minutes

Wait times: Monday is our busiest day. For faster service, try calling Tuesday through Friday, 8 a.m. to 5 p.m.

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