<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet type="text/xsl" href="//www.legalaid.on.ca/wp-content/plugins/wordpress-seo/css/main-sitemap.xsl"?>
<urlset xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:image="http://www.google.com/schemas/sitemap-image/1.1" xsi:schemaLocation="http://www.sitemaps.org/schemas/sitemap/0.9 http://www.sitemaps.org/schemas/sitemap/0.9/sitemap.xsd http://www.google.com/schemas/sitemap-image/1.1 http://www.google.com/schemas/sitemap-image/1.1/sitemap-image.xsd" xmlns="http://www.sitemaps.org/schemas/sitemap/0.9">
	<url>
		<loc>https://www.legalaid.on.ca/documents/</loc>
		<lastmod>2026-02-11T09:14:35-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/open-government-at-legal-aid-ontario-promoting-transparency-and-accountability-in-ontarios-justice-system/</loc>
		<lastmod>2019-04-04T14:45:12-04:00</lastmod>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/publications/reportsupport/paper-Open-Government-at-LAO-2016-04/Infographic-LAO-at-a-glance-01.jpg</image:loc>
			<image:title><![CDATA[A 2-part infographic titled Legal Aid Ontario at a glance that provides an overview of who legal aid clients are, Legal Aid Ontario's annual budget, and how clients access legal aid. This is part 1. 
				42% of legal aid clients are between the ages of 18 and 30, and 2 in 3 eligible certificate clients receive social assistance or have no income. 
				Legal Aid Ontario had an annual budget of $388 million in the fiscal year 2013/2014, and Legal Aid Ontario increased eligibility in 2014. The 2014 increase was the first increase since 1996. As a result, 400,000 more Ontarians with low-income will have access to legal aid by 2016. 
				There are many ways clients access legal aid. One way is through legal clinics. Legal clinics work on 250, 000 client files each year. There are 76 community clinics and six Student Legal Aid Services Societies located throughout the province, including 17 specialty clinics that share expertise like elder law and disability law. 
				Legal assistance helps fight evictions, and income assistance includes social entitlements.]]></image:title>
			<image:caption><![CDATA[A 2-part infographic titled Legal Aid Ontario at a glance that provides an overview of who legal aid clients are, Legal Aid Ontario's annual budget, and how clients access legal aid. This is part 1. 
				42% of legal aid clients are between the ages of 18 and 30, and 2 in 3 eligible certificate clients receive social assistance or have no income. 
				Legal Aid Ontario had an annual budget of $388 million in the fiscal year 2013/2014, and Legal Aid Ontario increased eligibility in 2014. The 2014 increase was the first increase since 1996. As a result, 400,000 more Ontarians with low-income will have access to legal aid by 2016. 
				There are many ways clients access legal aid. One way is through legal clinics. Legal clinics work on 250, 000 client files each year. There are 76 community clinics and six Student Legal Aid Services Societies located throughout the province, including 17 specialty clinics that share expertise like elder law and disability law. 
				Legal assistance helps fight evictions, and income assistance includes social entitlements.]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/publications/reportsupport/paper-Open-Government-at-LAO-2016-04/Infographic-LAO-at-a-glance-02.jpg</image:loc>
			<image:title><![CDATA[Part 2 of the infographic titled Legal Aid Ontario at a glance. This part of the infographic shares more ways that clients access legal aid. 
				Clients also access legal aid through private bar lawyers and the certificate system. There are 85, 000 LAO certificates issued each year, and 5, 007 lawyers across Ontario who accept legal aid certificates. 
				For criminal legal matters, in the fiscal year 2011/2012, there were 65, 633 certificates issued. In the fiscal year 2012/2013, there were 58, 685 certificates issued. And, in the fiscal year 2013/2014, there were 54, 949 certificates. 
				For family legal matters, in the fiscal year 2011/2012, there were 21, 406 certificates issued. In the fiscal year 2012/2013, there were 18, 923 certificates issued. And, in the fiscal year 2013/2014, there were 19, 027 certificates. 
				For immigration and refugee legal matters, in the fiscal year 2011/2012, there were 13, 637 certificates issued. In the fiscal year 2012/2013, there were 8, 430 certificates issued. And, in the fiscal year 2013/2014, there were 5, 308 certificates. 
				For civil legal matters, in the fiscal year 2011/2012, there were 4, 481 certificates issued. In the fiscal year 2012/2013, there were 4, 331 certificates issued. And, in the fiscal year 2013/2014, there were 4, 374 certificates. 
				Legal Aid Ontario employs staff lawyers that help with a variety of legal matters. Throughout Ontario, there are 11 family law service centres; 2 family law offices; 2 criminal law offices; 2 refugee law offices; and 1 integrated law office. 
				Legal Aid Ontario's call centre is another way clients access services. At the call centre, there are 1200 calls answered daily, providing summary legal advice, referrals, and issuing certificates. There are 200 languages serviced, including TTY and 18 Aboriginal languages. And, more than 60, 000 people use the 24/7 Brydges Duty Counsel hotline each year. 
				Duty counsel in courthouses are another way clients access legal aid services. Duty counsel play a key role in identifying clients' needs and triaging to appropriate services. Duty counsel provide 860, 000 assists for criminal and family law matters each year, and 40% of criminal duty counsel assists are for breaches and failure to appear. 30 fly-in locations in northern and remote areas are served by duty counsel. 
				The information source for this infographic was Legal Aid Ontario's annual report 2013/2014, available at www.legalaid.on.ca/en/publications/reports.asp]]></image:title>
			<image:caption><![CDATA[Part 2 of the infographic titled Legal Aid Ontario at a glance. This part of the infographic shares more ways that clients access legal aid. 
				Clients also access legal aid through private bar lawyers and the certificate system. There are 85, 000 LAO certificates issued each year, and 5, 007 lawyers across Ontario who accept legal aid certificates. 
				For criminal legal matters, in the fiscal year 2011/2012, there were 65, 633 certificates issued. In the fiscal year 2012/2013, there were 58, 685 certificates issued. And, in the fiscal year 2013/2014, there were 54, 949 certificates. 
				For family legal matters, in the fiscal year 2011/2012, there were 21, 406 certificates issued. In the fiscal year 2012/2013, there were 18, 923 certificates issued. And, in the fiscal year 2013/2014, there were 19, 027 certificates. 
				For immigration and refugee legal matters, in the fiscal year 2011/2012, there were 13, 637 certificates issued. In the fiscal year 2012/2013, there were 8, 430 certificates issued. And, in the fiscal year 2013/2014, there were 5, 308 certificates. 
				For civil legal matters, in the fiscal year 2011/2012, there were 4, 481 certificates issued. In the fiscal year 2012/2013, there were 4, 331 certificates issued. And, in the fiscal year 2013/2014, there were 4, 374 certificates. 
				Legal Aid Ontario employs staff lawyers that help with a variety of legal matters. Throughout Ontario, there are 11 family law service centres; 2 family law offices; 2 criminal law offices; 2 refugee law offices; and 1 integrated law office. 
				Legal Aid Ontario's call centre is another way clients access services. At the call centre, there are 1200 calls answered daily, providing summary legal advice, referrals, and issuing certificates. There are 200 languages serviced, including TTY and 18 Aboriginal languages. And, more than 60, 000 people use the 24/7 Brydges Duty Counsel hotline each year. 
				Duty counsel in courthouses are another way clients access legal aid services. Duty counsel play a key role in identifying clients' needs and triaging to appropriate services. Duty counsel provide 860, 000 assists for criminal and family law matters each year, and 40% of criminal duty counsel assists are for breaches and failure to appear. 30 fly-in locations in northern and remote areas are served by duty counsel. 
				The information source for this infographic was Legal Aid Ontario's annual report 2013/2014, available at www.legalaid.on.ca/en/publications/reports.asp]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/separating-from-your-partner-worried-about-losing-custody-of-your-kids/</loc>
		<lastmod>2019-05-01T14:48:06-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/services-to-support-aboriginal-people/</loc>
		<lastmod>2019-05-01T14:51:14-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/audiences-disciplinaires-a-lecole/</loc>
		<lastmod>2019-05-01T15:15:22-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/vous-separez-vous-de-votre-partenaire-craignez-vous-de-perdre-la-garde-de-vos-enfants/</loc>
		<lastmod>2019-05-01T15:16:42-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/la-strategie-de-justice-applicable-aux-autochtones/</loc>
		<lastmod>2019-05-01T15:18:35-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/services-pour-appuyer-les-autochtones/</loc>
		<lastmod>2019-05-01T15:19:39-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/gestion-des-causes-majeures/</loc>
		<lastmod>2019-05-01T15:20:24-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/strategie-sur-les-communautes-racialisees/</loc>
		<lastmod>2019-05-01T15:21:07-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/entente-avec-les-cliniques-concernant-la-prestation-des-services-aux-refugies/</loc>
		<lastmod>2019-08-08T12:12:41-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/strategy-for-a-safer-ontario-submission/</loc>
		<lastmod>2019-08-13T11:19:55-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/strategie-pour-une-meilleure-securite-en-ontario/</loc>
		<lastmod>2019-08-13T11:20:10-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/aide-juridique-ontario-strategie-en-matiere-de-violence-familiale/</loc>
		<lastmod>2019-08-13T11:22:02-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/a-legal-aid-strategy-for-bail/</loc>
		<lastmod>2019-08-13T11:22:35-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/une-strategie-daide-juridique-pour-la-mise-liberte-provisoire/</loc>
		<lastmod>2019-08-13T11:22:44-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-senior-counsel-program-2017-18-annual-report/</loc>
		<lastmod>2019-08-13T11:23:25-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/resume-du-rapport-annuel-20172018-du-bureau-de-lombudsman/</loc>
		<lastmod>2019-08-13T11:24:37-04:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Ombudsman-report-2017-18-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Ce graphique compare le nombre de plaintes concernant AJO reçues par le Bureau de l’Ombudsman au nombre de plaintes déférées à AJO par le Bureau de l’Ombudsman.

		En 2017-2018, le nombre de plaintes concernant AJO reçues par le Bureau de l’Ombudsman était de 120 tandis que le nombre de plaintes déférées à AJO par le Bureau de l’Ombudsman était de 33. 

		En 2016-2017, ce nombre était de 111 contre 39.

		En 2015-2016, 118 contre 41.

		En 2014-2015, 157 contre 70.

		En 2013-2014, 150 contre 66.

		En 2012-2013, 201 contre 107.

		En 2011-2012, 159 contre 75.

		En 2010-2011, 125 contre 74.

		En 2009-2010, 122 contre 53.

		En 2008-2009, 112 contre 45.

		En 2007-2008, 141 contre 47.

		En 2006-2007, 154 contre 24.

		En 2005-2006, 159 contre 33.]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/cultural-assessment-report-considered-in-sentencing/</loc>
		<lastmod>2019-08-13T11:40:15-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/clarifying-the-connection-between-aboriginal-heritage-and-criminal-sentencing/</loc>
		<lastmod>2019-08-13T11:40:46-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/clarifier-le-lien-entre-lascendance-autochtone-et-la-determination-de-la-peine-criminelle/</loc>
		<lastmod>2019-08-13T11:40:56-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/ligne-dassistance-sur-la-dejudiciarisation-pour-les-jeunes/</loc>
		<lastmod>2019-08-21T15:34:47-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/school-disciplinary-hearings/</loc>
		<lastmod>2019-08-22T16:27:06-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/aboriginal-justice-strategy/</loc>
		<lastmod>2019-08-22T16:27:39-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/racialized-communities-strategy/</loc>
		<lastmod>2019-08-22T16:28:31-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/discussion-paper-on-on-clinic-space-standards-funding-model-and-support-services/</loc>
		<lastmod>2019-08-22T16:28:44-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/appendix-c-the-aclcos-response-to-laos-september-2013-leased-premises-space-standards-policy-and-laos-views/</loc>
		<lastmod>2019-08-22T16:29:06-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/big-case-management-bcm/</loc>
		<lastmod>2019-08-22T16:30:05-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/rapports-devaluation-culturelle-pris-en-consideration-dans-le-prononce-de-la-sentence/</loc>
		<lastmod>2019-09-03T15:41:55-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/young-persons-diversion-hotline/</loc>
		<lastmod>2019-10-01T13:55:00-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compterendu-dajo-numero-de-lhiver-2019/</loc>
		<lastmod>2019-10-07T09:20:26-04:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2018-19-q4-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2018-19-q4-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2018-19-q4-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2018-19-q4-chart-04-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/ombudsman-de-lontario-resume-du-rapport-annuel-2018%e2%80%912019/</loc>
		<lastmod>2019-10-07T11:31:28-04:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/ombudsmanreport-2019-18-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Ce graphique compare le nombre de plaintes concernant AJO reçues par le Bureau de l'Ombudsman au nombre de plaintes déférées à AJO par le Bureau de l'Ombudsman.

		En 2018-2019, le nombre de plaintes concernant AJO reçues par le Bureau de l'Ombudsman était de 125 tandis que le nombre de plaintes déférées à AJO par le Bureau de l'Ombudsman était de 36. 

		En 2017-2018, ce nombre était de 120 contre 33.

		En 2016-2017, 111 contre 39.

		En 2015-2016, 118 contre 41.

		En 2014-2015, 157 contre 70.

		En 2013-2014, 150 contre 66.

		En 2012-2013, 201 contre 107.

		En 2011-2012, 159 contre 75.

		En 2010-2011, 125 contre 74.

		En 2009-2010, 122 contre 53.

		En 2008-2009, 112 contre 45.

		En 2007-2008, 141 contre 47.

		En 2006-2007, 154 contre 24.

		En 2005-2006, 159 contre 33.
		]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/annexe-c-reponse-de-lacjco-a-la-politique-dajo-de-septembre-2013-relative-aux-normes-de-location-despace-de-bureaux-pour-les-cliniques-et-commentaires-dajo/</loc>
		<lastmod>2019-10-14T20:13:43-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-du-printemps-2018/</loc>
		<lastmod>2019-10-15T13:54:50-04:00</lastmod>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/06/2018-06-World-Elder-Abuse-Day-BANNER-624x395.png</image:loc>
			<image:caption><![CDATA[Sur le blogue d'AJO]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/06/Blog-Infographic-VictimsofCrimeAwarenessWeek-Banner-624x372.png</image:loc>
			<image:caption><![CDATA[Sur le blogue d'AJO]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/05/2018-World-Day-for-cultural-diversity-and-dialogue-Story-Banner-V1-624x372.png</image:loc>
			<image:caption><![CDATA[Sur le blogue d'AJO]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/04/2018-04-Hamilon-Justice-Collaboratory-624x395.png</image:loc>
			<image:caption><![CDATA[Sur le blogue d'AJO]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2018-19-q1-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Graphique linéaire : les données figurent dans le tableau ci-dessous]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2018-19-q1-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[Graphique linéaire : les données figurent dans le tableau ci-dessous]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2018-19-q1-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[Graphique linéaire : les données figurent dans le tableau ci-dessous]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2018-19-q1-chart-04-FR.png</image:loc>
			<image:caption><![CDATA[Graphique linéaire : les données figurent dans le tableau ci-dessous]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-de-lautomne-2017/</loc>
		<lastmod>2019-10-15T13:58:18-04:00</lastmod>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/10/2017-10-Architects-of-Justice1-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/10/2017-10_Access-To-Justice-Week-EN-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/10/2017-10-Banner-Seemless-access-in-French-624x395.jpg</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/10/2017-10-banner-GTA-Region-A2J-initiatives-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/10/2017-10-Banner-Hamilton-Boldness-Project-624x395.jpg</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/11/blog-event-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/12/2017-12_blog-women-with-disabilities-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/12/2017-12-banner-prison-law-strategy-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/12/banner-2017-12-Project-LUDIC-624x395.jpg</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-18-q3-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-18-q3-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-18-q3-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-18-q3-chart-04-FR.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-de-lete-2017/</loc>
		<lastmod>2019-10-15T14:01:39-04:00</lastmod>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/06/infographic-FirstAppearance-crminalcourt-2017-banner-624x364.png</image:loc>
			<image:caption><![CDATA[Préparation à une première comparution devant le tribunal criminel]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/06/blog-rcs-3-624x395.png</image:loc>
			<image:caption><![CDATA[Audiences disciplinaires à l’école : Sachez quels sont vos droits]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/03/blog-refugee-responsibilities-624x395.png</image:loc>
			<image:caption><![CDATA[Processus pour présenter une demande de statut de réfugié]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-summer-chart-01-FR.jpg</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-summer-chart-02-FR.jpg</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-summer-chart-03-FR.jpg</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-summer-chart-04-FR.jpg</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-de-lhiver-2018/</loc>
		<lastmod>2019-10-15T15:38:21-04:00</lastmod>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/01/2018-01-Share-your-view-on-street-checks-V3-624x395.jpg</image:loc>
			<image:caption><![CDATA[Sur notre blogue]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/01/2018-02_human-trafficking-awareness-day-624x395.png</image:loc>
			<image:caption><![CDATA[Sur notre blogue]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/03/2018-03-semaine-de-la-francophonie-624x395.png</image:loc>
			<image:caption><![CDATA[Sur notre blogue]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/03/2018-03-newmarketprotocol-624x395.png</image:loc>
			<image:caption><![CDATA[Sur notre blogue]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-18-q4-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Graphique linéaire : les données figurent dans le tableau ci-dessous]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-18-q4-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[Graphique linéaire : les données figurent dans le tableau ci-dessous]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-18-q4-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[Graphique linéaire : les données figurent dans le tableau ci-dessous]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/fr/publications/reportsupport/quarterly-reports/QR-2017-18-q3-chart-04-FR.png</image:loc>
			<image:caption><![CDATA[Graphique linéaire : les données figurent dans le tableau ci-dessous]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/submission-on-expanding-legal-services-options-for-ontario-families/</loc>
		<lastmod>2019-10-16T12:10:17-04:00</lastmod>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/submission-Family-Legal-Services-Review-2016-04/signature-David-McKillop.jpg</image:loc>
			<image:caption><![CDATA[Signature of David McKillop]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/observations-daide-juridique-ontario-examen-des-services-de-droit-de-la-famille-2016/</loc>
		<lastmod>2019-10-16T12:10:50-04:00</lastmod>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/submission-Family-Legal-Services-Review-2016-04/signature-David-McKillop.jpg</image:loc>
			<image:caption><![CDATA[Signature of David McKillop]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-du-conseil-dadministration-du-24-mai-2019/</loc>
		<lastmod>2019-10-31T12:54:16-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-du-conseil-dadministration-du-27-mai-2019/</loc>
		<lastmod>2019-10-31T12:55:49-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compterendu-dajo-numero-du-printemps-2019-2/</loc>
		<lastmod>2019-11-18T08:06:08-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q1-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q1-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q1-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q1-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q1-chart-05-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte%e2%80%91rendu-dajo-numero-de-lete-2019/</loc>
		<lastmod>2019-11-27T09:06:05-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q2-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q2-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q2-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q2-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q2-chart-05-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/performance-measures-example-of-charts-and-reports/</loc>
		<lastmod>2019-12-23T14:48:55-05:00</lastmod>
		<image:image>
			<image:loc>http://www.legalaid.on.ca/wp-content/uploads/performancemeasures-examples-of-charts-and-reports.jpg</image:loc>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-1.jpg</image:loc>
			<image:caption><![CDATA[ Average cost per standard case. Chart shows $300 in 2011, $320 in 2012, and $380 in 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-2.jpg</image:loc>
			<image:caption><![CDATA[ Pie chart for Resource allocation in 2013. Chart shows 42% standard case work, 38% initiatives, 9% administration and other, 8% test Case work, and 3% for intake/referral/other service. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-3.jpg</image:loc>
			<image:caption><![CDATA[ Bar chart for resource allocation. Chart shows Intake/referral/other service as 4% in 2011, 4% in 2012, and 3% in 2013. Standard case work was 39% in 2011, 30% in 2012, and 42% in 2013. Test case work was 15% in 2011, 12% in 2012, and 8% in 2013. Initiatives were 31% in 2011, 41% in 2012, and 38% in 2013. Administration and other was 11% in 2011, 13% in 2012, and 9% in 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-4.jpg</image:loc>
			<image:caption><![CDATA[ Average standard case cost by service byoutcome for 2013. Chart shows successful / partially successful at $1,750, and unsuccessful/withdrawn or unknown at $1,283. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-5.jpg</image:loc>
			<image:caption><![CDATA[ Cost per standard case by outcome for 2011 to 2013. Chart shows the average cost per case for successful / partially successful at $1,535 in 2011, $1,620 in 2012, and $1,750 in 2013. For unsuccessful/withdrawn or unknown the chart shows $1,380 in 2011, $1,300 in 2012, and $1,283 in 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-6.jpg</image:loc>
			<image:caption><![CDATA[ Percentage of client services vs. denied service or not eligible. Pie chart shows 80% for clients served and 20% for clients denied service or not eligible. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-7.jpg</image:loc>
			<image:caption><![CDATA[ Bar chart for standard cases opened as a percent of total intake in 2011-2013. Chart shows 75% in 2011, 74% in 2012, and 80% in 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-8.jpg</image:loc>
			<image:caption><![CDATA[ Average standard case cost by resolution stage for 2013. Bar chart shows $1,725 for before hearing and $3,500 for after hearing. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-9.jpg</image:loc>
			<image:caption><![CDATA[ Average standard case cost by resolution stage for 2011-2013. Bar chart shows before hearing with $1,700 in 2011, $1,869 in 2012, and $1,725 in 2013. After hearing shows $3,200 in 2011, $3,700 in 2012, and $3,500 in 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-10.jpg</image:loc>
			<image:caption><![CDATA[ Client feedback on service on a scale of 1 (very dissatisfied) to 5 (very satisfied). Chart shows timeliness as 4 in 2011, 4.3 in 2012, and 4.1 in 2013. Ease of access to services was 3.5 in 2011, 3.75 in 2012, and 4 in 2013. Responsive to needs was 3.5 in 2011, 3 in 2012, and 3.75 in 2013. Treatment received from staff was 3 in 2011, 3.5 in 2012, and 3.8 in 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-11.jpg</image:loc>
			<image:caption><![CDATA[ Pie chart for time required to resolve complaints in 2013. Chart shows 71% under 30 days and 29% over 30 days. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-12.jpg</image:loc>
			<image:caption><![CDATA[ Trend in founded complaints for 2011 to 2013. Chart shows complaints received as 31 in 2011, 15 in 2012, and 28 in 2013. Complaints founded as 5 in 2011, 2 in 2012, and 3 in 2013. Percent founded received as 16 in 2011, 15 in 2012, and 11 in 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-13.jpg</image:loc>
			<image:caption><![CDATA[ Percentage of complaints resolved in less than 30 days for 2011 to 2013. Chart shows 81% in 2011, 60% in 2012, and 71% in 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/about/onepager/PerformanceMeasures-2016/chart-14.jpg</image:loc>
			<image:caption><![CDATA[ Average number of days to close case. Bar chart shows 27 in 2011, 28 in 2012, and 24 in 2013. ]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/mesures-du-rendement-exemples-de-tableaux-et-de-rapports/</loc>
		<lastmod>2019-12-23T14:49:08-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/performancemeasures-examples-of-charts-and-reports-FR.jpg</image:loc>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-1.jpg</image:loc>
			<image:caption><![CDATA[ Coût moyen par dossier de cause standard. Le graphique indique que le coût était de 300 $ en 2011, 320 $ en 2012, 380 $ en 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-2.jpg</image:loc>
			<image:caption><![CDATA[ Graphique de la répartition des ressources en 2013. Le graphique à secteurs indique que le travail était réparti comme suit : 42 % aux dossiers de causes standards, 38 % aux projets, 9 % à l'administration et autres tâches, 8 % aux dossiers de causes types et 3 % à l'accueil, aux renvois et autres services. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-3.jpg</image:loc>
			<image:caption><![CDATA[ Graphique de la répartition des ressources. Le graphique à barres indique que le travail était réparti comme suit : pour l'accueil, les renvois et autres services, 4 % en 2011. 4 % en 2012 et 3 % en 2013; pour les dossiers de causes standards, 39 % en 2011, 30 % en 2012 et 42 % en 2013; pour les dossiers de causes types, 15 % en 2011, 12 % en 2012 et 8 % en 2013; pour les projets, 31 % en 2011, 41 % en 2012 et 38 % en 2013; pour l'administration et autres tâches, 11 % en 2011, 13 % en 2012 et 9 % en 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-4.jpg</image:loc>
			<image:caption><![CDATA[ Coût moyen des causes standards par résultats des services en 2013. La graphique indique que le coût moyen des causes ayant abouti à un succès ou à un succès partiel était de 1750 $ et que celui des causes qui ont abouti à un échec, qui ont été retirées ou dont le résultat était inconnu était de 1283 $. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-5.jpg</image:loc>
			<image:caption><![CDATA[ Coût des causes standards par résultat de 2011 à 2013. Le graphique montre que le coût moyen des causes standards ayant abouti à un succès ou à un succès partiel était de 1 535 $ en 2011, 1 620 $ en 2012 et 1 750 $ en 2013 et que le coût moyen des causes standards qui ont abouti à un échec, qui ont été retirées ou dont le résultat était inconnu était de 1 380 $ en 2011, 1 300 $ en 2012 et 1 283 $ en 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-6.jpg</image:loc>
			<image:caption><![CDATA[ Pourcentage des clients servis contre ceux à qui on a refusé des services ou qui étaient inadmissibles. Le graphique circulaire indique que le pourcentage des clients servis était de 80 % et celui des clients à qui ont a refusé des services ou qui étaient inadmissibles était de 20 %. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-7.jpg</image:loc>
			<image:caption><![CDATA[ Graphique du pourcentage des causes standards par rapport au nombre total d'interventions d'accueil de 2011 à 2013. Le graphique à barres indique que le pourcentage était de 75 % en 2011, 74 % en 2012 et 80 % en 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-8.jpg</image:loc>
			<image:caption><![CDATA[ Coût moyen des causes standards par étape de la résolution en 2013. Le graphique à barres indique que le coût moyen des causes standards réglées avant l'audience était de 1 725 $ et celui des causes standards réglées après l'audience était de 3 500 $. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-9.jpg</image:loc>
			<image:caption><![CDATA[ Coût moyen des causes standards par étape de la résolution de 2011 à 2013. Le graphique à barres indique que le coût moyen des causes standards réglées avant l'audience était de de 1 700 $ en 2011, 1 869 $ en 2012 et 1 725 $ en 2013 et que celui des causes standards réglées après l'audience était de 3 200 $ en 2011, 3 700 $ en 2012 et 3 500 $ en 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-10.jpg</image:loc>
			<image:caption><![CDATA[ Degré moyen de satisfaction, sur une échelle de 1 (très insatisfait) à 5 (très satisfait). Le graphique indique qu'à l'égard de la rapidité, le degré de satisfaction était de 4,0 en 2011, 4,3 en 2012 et 4,1 en 2013; à l'égard de la facilité d'accès aux services, le degré de satisfaction était de 3,5 en 2011, 3,75 en 2012 et 4,0 en 2013; à l'égard de l'adaptation des services aux besoins, le degré de satisfaction était de 3,5 en 2011, 3,0 en 2012 et 3,75 en 2013; et à l'égard du respect et de la courtoisie du personnel, le degré de satisfaction était de 3,0 en 2011, 3,5 en 2012 et 3,8 en 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-11.jpg</image:loc>
			<image:caption><![CDATA[ Graphique du délai de résolution des plaintes en 2013. Le graphique circulaire indique que 71 % des plaintes sont réglées en moins de 30 jours et 29 % en plus de 30 jours. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-12.jpg</image:loc>
			<image:caption><![CDATA[ Tendance des plaintes fondées de 2011 à 2013. Le graphique indique que le nombre de plaintes reçues était de 31 en 2011, 15 en 2012 et 28 en 2013; que le nombre de plaintes fondées était de 5 en 2011, 2 en 2012 et 3 en 2013; et que le pourcentage des plaintes qui étaient fondées était de 16 % en 2011, 15 % en 2012 et 11 % en 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-13.jpg</image:loc>
			<image:caption><![CDATA[ Pourcentage des plaintes résolues en moins de 30 jours de 2011 à 2013. Le graphique indique que le pourcentage était de 81 % en 2011, 60 % en 2012 et 71 % en 2013. ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/about/onepager/PerformanceMeasures-2016/chart-14.jpg</image:loc>
			<image:caption><![CDATA[ Nombre moyen de jours requis pour fermer un dossier. Le graphique à barres indique que le nombre moyen de jours pour fermer un dossier était de 27 en 2011, 28 en 2012 et 24 en 2013. ]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/gouvernement-ouvert-a-aide-juridique-ontario-promouvoir-la-transparence-et-la-responsabilite-dans-le-systeme-de-justice-de-lontario/</loc>
		<lastmod>2019-12-23T14:50:11-05:00</lastmod>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/publications/reportsupport/paper-Open-Government-at-LAO-2016-04/Infographic-LAO-at-a-glance-01-FR.jpg</image:loc>
			<image:title><![CDATA[ ]]></image:title>
			<image:caption><![CDATA[Alt text for infographic]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/publications/reportsupport/paper-Open-Government-at-LAO-2016-04/Infographic-LAO-at-a-glance-02-FR.jpg</image:loc>
			<image:title><![CDATA[ ]]></image:title>
			<image:caption><![CDATA[Alt text for infographic]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/refugee-and-immigration-law-services-service-suspensions-consultation/</loc>
		<lastmod>2019-12-23T14:52:27-05:00</lastmod>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/publications/reportsupport/paper-ref-imm-services-suspension-2017/ref-imm-services-suspensions-2017-chart1-EN.jpg</image:loc>
			<image:caption><![CDATA[Pie chart showing Detenion review = 125 or 30%, Federal court = 3 or 1%, General immigration = 66 or 16%, Immigration appeals division = 13 or 3%, Immigration division = 0, Judicial review = 38 or 9%, PRRA = 16 or 4%, Refugee (PIF/BOC) = 137 or 33%, and Refugee appeals division = 16 of 4% ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/publications/reportsupport/paper-ref-imm-services-suspension-2017/ref-imm-services-suspensions-2017-chart3-EN.jpg</image:loc>
			<image:caption><![CDATA[Pie chart showing Detenion review = 2 or 3%, Federal court = 6 or 9%, General immigration = 14 or 22%, Immigration appeals division = 1 or 1%, Immigration division = 0, Judicial review = 3 or 5%, PRRA = 3 or 5%, Refugee (PIF/BOC) = 36 or 55%, and Refugee appeals division = 2 of 3% ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/publications/reportsupport/paper-ref-imm-services-suspension-2017/ref-imm-services-suspensions-2017-chart2-EN.jpg</image:loc>
			<image:caption><![CDATA[Pie chart showing Detenion review = 1 or 2%, Federal court = 0, General immigration = 23 or 41%, Immigration appeals division = 1 or 2%, Immigration division = 0, Judicial review = 6 or 11%, PRRA = 3 or 5%, Refugee (PIF/BOC) = 16 or 28%, and Refugee appeals division = 6 of 11% ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/publications/reportsupport/paper-ref-imm-services-suspension-2017/ref-imm-services-suspensions-2017-chart4-EN.jpg</image:loc>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/services-en-droit-des-refugies-et-de-limmigration-consultation-sur-les-interruptions-de-service/</loc>
		<lastmod>2019-12-23T14:52:40-05:00</lastmod>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/publications/reportsupport/paper-ref-imm-services-suspension-2017/ref-imm-services-suspensions-2017-chart1-FR.jpg</image:loc>
			<image:caption><![CDATA[Type de service : Toronto. Contrôle des motifs de la détention : 125 Cour fédérale : 3 Immigration - général : 66 Section d'appel de l'immigration : 13 Section de l'immigration : 0 Contrôle judiciaire : 38 ERAR : 16 Réfugiés (FRP/FDA) : 137 Section d'appel des réfugiés : 16 ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/publications/reportsupport/paper-ref-imm-services-suspension-2017/ref-imm-services-suspensions-2017-chart3-FR.jpg</image:loc>
			<image:caption><![CDATA[Type de service : Hamilton. Contrôle des motifs de la détention : 6 Cour fédérale : 0 Immigration - général : 14 Section d'appel de l'immigration : 1 Section de l'immigration : 0 Contrôle judiciaire : 3 ERAR : 3 Réfugiés (FRP/FDA) : 36 Section d'appel des réfugiés : 2 ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/publications/reportsupport/paper-ref-imm-services-suspension-2017/ref-imm-services-suspensions-2017-chart2-FR.jpg</image:loc>
			<image:caption><![CDATA[Type de service : Ottawa Contrôle des motifs de la détention : 1 Cour fédérale : 0 Immigration - général : 23 Section d'appel de l'immigration : 1 Section de l'immigration : 0 Contrôle judiciaire : 6 ERAR : 3 Réfugiés (FRP/FDA) : 16 Section d'appel des réfugiés : 6 ]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/publications/reportsupport/paper-ref-imm-services-suspension-2017/ref-imm-services-suspensions-2017-chart4-FR.jpg</image:loc>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/legal-aid-ontario-can-help/</loc>
		<lastmod>2019-12-23T15:22:37-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/aide-juridique-ontario-peut-vous-aider/</loc>
		<lastmod>2019-12-23T15:22:57-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/finding-the-right-legal-aid-lawyer/</loc>
		<lastmod>2019-12-23T15:24:11-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/trouver-le-bon-avocat-de-laide-juridique/</loc>
		<lastmod>2019-12-23T15:24:26-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/custody-and-access-issues-for-immigrants-and-people-at-risk-of-deportation/</loc>
		<lastmod>2019-12-23T15:25:00-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/renseignements-relatifs-a-la-garde-denfants-et-au-droit-de-visite-pour-les-immigrants-et-les-personnes-qui-risquent-lexpulsion/</loc>
		<lastmod>2019-12-23T15:25:11-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/why-is-it-important-to-tell-your-lawyer-you-are-aboriginal/</loc>
		<lastmod>2019-12-23T15:40:23-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/pourquoi-est-il-important-dannoncer-a-votre-avocat-que-vous-etes-autochtone/</loc>
		<lastmod>2019-12-23T15:40:34-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/legal-aid-ontario-can-help-2/</loc>
		<lastmod>2019-12-23T15:42:11-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/aide-juridique-ontario-peut-vous-aider-2/</loc>
		<lastmod>2019-12-23T15:42:20-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/legal-aid-ontarios-toll-free-telephone-line/</loc>
		<lastmod>2019-12-23T15:44:25-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/ligne-telephonique-sans-frais-daide-juridique-ontario/</loc>
		<lastmod>2019-12-23T15:44:35-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/duty-counsel-services/</loc>
		<lastmod>2019-12-23T15:45:26-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/services-des-avocats-de-service/</loc>
		<lastmod>2019-12-23T15:45:37-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/legal-aid-help-if-you-are-experiencing-domestic-violence/</loc>
		<lastmod>2019-12-23T15:45:58-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/une-aide-juridique-si-vous-vivez-une-situation-de-violence-familiale/</loc>
		<lastmod>2019-12-23T15:46:08-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/has-childrens-aid-contacted-you/</loc>
		<lastmod>2019-12-23T15:46:30-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/avez-vous-affaire-a-la-societe-de-laide-a-lenfance/</loc>
		<lastmod>2019-12-23T15:46:47-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/legal-aid-services-for-people-who-are-deaf/</loc>
		<lastmod>2019-12-23T15:49:13-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/services-daide-juridique-offerts-aux-personnes-sourdes/</loc>
		<lastmod>2019-12-23T15:49:22-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/mediation/</loc>
		<lastmod>2019-12-23T15:50:09-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/la-mediation/</loc>
		<lastmod>2019-12-23T15:50:18-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/demande-de-lavocate-en-cour-pour-laccusee-en-detention/</loc>
		<lastmod>2019-12-24T10:26:22-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lawyer-court-application-for-in-custody-accused/</loc>
		<lastmod>2019-12-24T10:26:28-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/clinic-refugee-service-agreements/</loc>
		<lastmod>2020-01-31T13:16:16-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-winter-2019-edition/</loc>
		<lastmod>2020-01-31T13:18:09-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2018-19-q4-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2018-19-q4-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2018-19-q4-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2018-19-q4-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-winter-2018-edition/</loc>
		<lastmod>2020-01-31T13:18:18-05:00</lastmod>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/01/2018-01-Share-your-view-on-street-checks-V3-624x395.jpg</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/01/2018-02_human-trafficking-awareness-day-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/03/2018-03-semaine-de-la-francophonie-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/03/2018-03-newmarketprotocol-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-18-q4-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-18-q4-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-18-q4-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-18-q4-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-fall-2017-edition/</loc>
		<lastmod>2020-01-31T13:18:41-05:00</lastmod>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/10/2017-10-Architects-of-Justice1-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/10/2017-10_Access-To-Justice-Week-EN-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/10/2017-10-Banner-Seemless-access-in-French-624x395.jpg</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/10/2017-10-banner-GTA-Region-A2J-initiatives-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/10/2017-10-Banner-Hamilton-Boldness-Project-624x395.jpg</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/11/blog-event-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/12/2017-12_blog-women-with-disabilities-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/12/2017-12-banner-prison-law-strategy-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/12/banner-2017-12-Project-LUDIC-624x395.jpg</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-18-q3-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-18-q3-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-18-q3-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-18-q3-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-spring-2018-edition/</loc>
		<lastmod>2020-01-31T13:19:06-05:00</lastmod>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/06/2018-06-World-Elder-Abuse-Day-BANNER-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/06/Blog-Infographic-VictimsofCrimeAwarenessWeek-Banner-624x372.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/05/2018-World-Day-for-cultural-diversity-and-dialogue-Story-Banner-V1-624x372.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2018/04/2018-04-Hamilon-Justice-Collaboratory-624x395.png</image:loc>
			<image:caption><![CDATA[From the LAO blog]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2018-19-q1-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2018-19-q1-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2018-19-q1-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2018-19-q1-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-spring-2019-edition-2/</loc>
		<lastmod>2020-01-31T13:19:17-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q1-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q1-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q1-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q1-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q1-chart-05-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-summer-2017-edition/</loc>
		<lastmod>2020-01-31T13:19:40-05:00</lastmod>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/06/infographic-FirstAppearance-crminalcourt-2017-banner-624x364.png</image:loc>
			<image:caption><![CDATA[What to do before your first appearance at criminal court]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/06/blog-rcs-3-624x395.png</image:loc>
			<image:caption><![CDATA[School disciplinary hearings: know your rights]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>http://blog.legalaid.on.ca/wp-content/uploads/2017/03/blog-refugee-responsibilities-624x395.png</image:loc>
			<image:caption><![CDATA[What you need to do when making a refugee claim&lt;]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-summer-chart-01-EN.jpg</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-summer-chart-02-EN.jpg</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-summer-chart-03-EN.jpg</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://legalaid.on.ca/en/publications/reportsupport/quarterly-reports/QR-2017-summer-chart-04-EN.jpg</image:loc>
			<image:caption><![CDATA[Line chart: data available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-summer-2019-edition/</loc>
		<lastmod>2020-01-31T13:19:49-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q2-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q2-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q2-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q2-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q2-chart-05-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/office-of-the-ombudsman-of-ontario-annual-report-summary-201718/</loc>
		<lastmod>2020-01-31T13:22:10-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Ombudsman-report-2017-18-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Number of LAO-related inquiries the Ombudsman received between 2005 and 2018, compared to the number of inquiries the Ombudsman then made to LAO. 

		In 2017-18, the Ombudsman received 120 LAO-related inquiries and made 33 inquiries to LAO.

		In 2016-17, this number was 111 versus 39.

		In 2015-16, 118 versus 41.

		In 2014-15, 157 versus 70.

		In 2013-14, 150 versus 66.

		In 2012-13, 201 versus 107.

		In 2011-12, 159 versus 75.

		In 2010-11, 125 versus 74.

		In 2009-10 122 versus 53.

		In 2008-09, 112 versus 45.

		In 2007-08, 141 versus 47.

		In 2006-07, 154 versus 24.

		In 2005-06, 159 versus 33.
		]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/ontario-ombudsman-annual-report-summary-2018-19/</loc>
		<lastmod>2020-01-31T13:22:23-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/ombudsmanreport-2019-18-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Number of LAO-related inquiries the Ombudsman received between 2005 and 2019, compared to the number of inquiries the Ombudsman then made to LAO. 

		In 2018-19, the Ombudsman received 125 LAO-related inquiries and made 36 inquiries to LAO.

		In 2017-18, this number was 120 versus 33.

		In 2016-17, 111 versus 39.

		In 2015-16, 118 versus 41.

		In 2014-15, 157 versus 70.

		In 2013-14, 150 versus 66.

		In 2012-13, 201 versus 107.

		In 2011-12, 159 versus 75.

		In 2010-11, 125 versus 74.

		In 2009-10 122 versus 53.

		In 2008-09, 112 versus 45.

		In 2007-08, 141 versus 47.

		In 2006-07, 154 versus 24.

		In 2005-06, 159 versus 33
		]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-lawyer-satisfaction-survey-2018-results/</loc>
		<lastmod>2020-02-05T13:55:33-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[
		Overall lawyer satisfaction with LAO expressed as follows: In 2018, 52% had a positive opinion, 25% were neutral and 23% had a negative opinion. In 2017, 53% had a positive opinion, 25% were neutral and 22% had a negative opinion. In 2016, 56% had a positive opinion, 26% were neutral and 19% had a negative opinion. In 2015, 57% had a positive opinion, 24% were neutral and 19% had a negative opinion.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[
		In 2018, 75% of lawyers agreed they felt proud to do legal aid work, 16% were neutral and 10% said they disagreed.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[
		Lawyers’ satisfaction with LAO’s staff services expressed as follows: In 2018, 68% had a positive opinion, 19% were neutral and 12% negative had a negative opinion. In 2017, 68% had a positive opinion, 19% were neutral and 13% had a negative opinion. In 2016, 65% had a positive opinion 20% were neutral and 15% had a negative opinion. In 2015, 63% had a positive opinion, 23% were neutral and 14% had a negative opinion.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[
		Lawyers’ satisfaction with LAO’s online services expressed as follows: In 2018, 57% had a positive opinion, 25% were neutral and 17% had a negative opinion. In 2017, 58% had a positive opinion, 26% were neutral and 16% had a negative opinion. In 2016, 58% had a positive opinion, 27% were neutral and 15% had a negative opinion. In 2015, 60% had a positive opinion, 25% were neutral and 15% had a negative opinion.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-05-EN.png</image:loc>
			<image:caption><![CDATA[
		Lawyers’ satisfaction with LAO’s billing process expressed as follows: In 2018, 32% had a positive opinion, 27% were neutral and 40% had a negative opinion. In 2017, 33% had a positive opinion, 27% were neutral and 40% had a negative opinion. In 2016, 37% had a positive opinion, 28% were neutral and 35% had a negative opinion. In 2015, 38% had a positive opinion, 28% were neutral and 35% had a negative opinion.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-06-EN.png</image:loc>
			<image:caption><![CDATA[
		41% of lawyers intend to do more work on behalf of LAO in the next 12 months.
		37% of lawyers intend to do the same amount of work on behalf of LAO in the next 12 months.
		21% of lawyers intend to do less work on behalf of LAO in the next 12 months.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-07-EN.png</image:loc>
			<image:caption><![CDATA[
		Lawyers’ satisfaction regarding recognition for work well done expressed as follows: In 2018, 38% had a positive opinion, 22% were neutral and 40% had a negative opinion. In 2017, 40% had a positive opinion, 21% were neutral and 39% had a negative opinion. In 2016, 40% had a positive opinion, 25% were neutral and 35% had a negative opinion.
		]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/resultats-du-sondage-dajo-de-2018-sur-la-satisfaction-des-avocats/</loc>
		<lastmod>2020-02-05T13:56:03-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[La satisfaction globale des avocates et avocats à l’égard d’AJO est exprimée comme suit : en 2018, 52 % étaient favorables, 25 % étaient neutres et 23 % étaient défavorables; en 2017, 53 % étaient favorables, 25 % étaient neutres et 22 % étaient défavorables, en 2016, 56 % étaient favorables, 26 % étaient neutres et 19 % étaient défavorables; en 2015, 57 % étaient favorables, 24 % étaient neutres et 19 % étaient défavorables.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[En 2018, 75 % des avocats sont fiers d'effectuer du travail d'aide juridique, 16 % sont neutres à cet égard et 10 % sont en désaccord à cet égard.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[La satisfaction des avocates et avocats à l’égard des services fournis par le personnel d’AJO est exprimée comme suit : en 2018, 68 % étaient favorables, 19 % étaient neutres et 12 % étaient défavorables; en 2017, 68 % étaient favorables, 19 % étaient neutres et 13 % étaient défavorables, en 2016, 65 % étaient favorables, 20 % étaient neutres et 15 % étaient défavorables; en 2015, 63 % étaient favorables, 23 % étaient neutres et 14 % étaient défavorables.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-04-FR.png</image:loc>
			<image:caption><![CDATA[La satisfaction des avocates et avocats à l’égard des services en ligne est exprimée comme suit : en 2018, 57 % étaient favorables, 25 % étaient neutres et 17 % étaient défavorables; en 2017, 58 % étaient favorables, 26 % étaient neutres et 16 % étaient défavorables, en 2016, 58 % étaient favorables, 27 % étaient neutres et 15 % étaient défavorables; en 2015, 60 % étaient favorables, 25 % étaient neutres et 15 % étaient défavorables.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-05-FR.png</image:loc>
			<image:caption><![CDATA[La satisfaction des avocates et avocats à l’égard du processus de facturation est exprimée comme suit : en 2018, 32 % étaient favorables, 27 % étaient neutres et 40 % étaient défavorables; en 2017, 33 % étaient favorables, 27 % étaient neutres et 40 % étaient défavorables, en 2016, 37 % étaient favorables, 28 % étaient neutres et 35 % étaient défavorables; en 2015, 38 % étaient favorables, 28 % étaient neutres et 35 % étaient défavorables.
	]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-06-FR.png</image:loc>
			<image:caption><![CDATA[
		41% des avocats ont répondu qu'ils aimeraient effectuer plus de travail au nom d'AJO dans les 12 prochains mois.
		37% des avocats ont répondu qu'ils aimeraient effectuer autant de travail au nom d'AJO dans les 12 prochains mois.
		21% des avocats ont répondu qu'ils aimeraient effectuer moins de travail au nom d'AJO dans les 12 prochains mois.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2018-chart-07-FR.png</image:loc>
			<image:caption><![CDATA[La satisfaction des avocates et avocats à l’égard de la reconnaissance pour le travail bien fait est exprimée comme suit : en 2018, 38 % étaient favorables, 22 % étaient neutres et 40 % étaient défavorables; en 2017, 40 % étaient favorables, 21 % étaient neutres et 39 % étaient défavorables, en 2016, 40 % étaient favorables, 25 % étaient neutres et 35 % étaient défavorables.	
		]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-lawyer-satisfaction-survey-2019-results/</loc>
		<lastmod>2020-02-06T14:48:23-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[
		Overall lawyer satisfaction with LAO expressed as follows: In 2019, 43% has a positive opinion, 28% were neutral and 28% were negative. In 2018, 52% had a positive opinion, 25% were neutral and 23% had a negative opinion. In 2017, 53% had a positive opinion, 25% were neutral and 22% had a negative opinion. In 2016, 56% had a positive opinion, 26% were neutral and 19% had a negative opinion. In 2015, 57% had a positive opinion, 24% were neutral and 19% had a negative opinion.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[
		Stacked bar chart showing 2019 as 24% positive, 21% neutral, and 55% negative. 2018 is 32% positive, 27% neutral, and 40% negative. 2017 is 33% positive, 27% neutral, and 40% negative. 2016 is 37% positive, 28% neutral, and 35% negative. 2015 is 38% positive, 28% neutral, and 35% negative.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[
		Stacked bar chart showing 2019 as 64% positive, 21% neutral, and 15% negative. 2018 is 68% positive, 19% neutral and 12% negative. 2017 is 68% positive, 19% neutral and 13% negative. 2016 is 65% positive, 20% neutral and 15% negative. 2015 is 63% positive, 23% neutral and 14% negative.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[
		Stacked bar chart showing 2019 as 54% positive, 29% neutral, and 17% negative.  2018 shows as 57% positive, 25% neutral, and 17% negative. 2017 shows as 58% positive, 26% neutral, and 16% negative. 2016 shows as 58% positive, 27% neutral, and 15% negative. 2015 shows as 60% positive, 25% neutral, and 15% negative.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-05-EN.png</image:loc>
			<image:caption><![CDATA[
		Stacked bar chart showing 2019 as 32% less work, 32% the same amount of work, and 36% as more work. 2018 shows 21% less work, 37% the same, and 41% as more work. 2017 shows 22% less work, 36% the same, and 42% as less work.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-06-EN.png</image:loc>
			<image:caption><![CDATA[
		Stacked bar chart showing 2019 as 69% positive, 18% neutral and 13% negative. 2018 shows 75% positive, 16% neutral and 10% negative. 2017 shows 72% positive, 18% neutral, and 10% negative. 
		]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/resultats-du-sondage-dajo-de-2019-sur-la-satisfaction-des-avocats/</loc>
		<lastmod>2020-02-06T14:49:27-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[
		Les avocats ont exprimé leur satisfaction à l’égard des services d’AJO en général comme suit : en 2019, 43 % étaient satisfaits, 28 % étaient ni satisfaits ni insatisfaits et 28 % étaient insatisfaits; en 2018, 52 % étaient satisfaits, 25 % étaient ni satisfaits ni insatisfaits et 23 % étaient insatisfaits; en 2017, 53 % étaient satisfaits, 25 % étaient ni satisfaits ni insatisfaits et 22 % étaient insatisfaits; en 2016, 56 % étaient satisfaits, 26 % étaient ni satisfaits ni insatisfaits et 19 % étaient insatisfaits; en 2015, 57 % étaient satisfaits, 24 étaient ni satisfaits ni insatisfaits et 19 % étaient insatisfaits.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[
		Un graphique en barres montre que les avocats ont répondu comme suit : en 2019, 24 % étaient satisfaits, 21 % étaient ni satisfaits ni insatisfaits et 55 % étaient insatisfaits; en 2018, 32 % étaient satisfaits, 27 % étaient ni satisfaits ni insatisfaits et 40 % étaient insatisfaits; en 2017, 33 % étaient satisfaits, 27 % étaient ni satisfaits ni insatisfaits et 40 % étaient insatisfaits; en 2016, 37 % étaient satisfaits, 28 % étaient ni satisfaits ni insatisfaits et 35 % étaient insatisfaits; en 2015, 38 % étaient satisfaits, 28 % étaient ni satisfaits ni insatisfaits et 35 % étaient insatisfaits.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[
		Un graphique en barres montre que les avocats ont répondu comme suit : en 2019, 64 % étaient satisfaits, 21 % étaient ni satisfaits ni insatisfaits et 15 % étaient insatisfaits; en 2018, 68 % étaient satisfaits, 19 % étaient ni satisfaits ni insatisfaits et 12 % étaient insatisfaits; en 2017, 68 % étaient satisfaits, 19 % étaient ni satisfaits ni insatisfaits et 13 % étaient insatisfaits; en 2016, 65 % étaient satisfaits, 20 % étaient ni satisfaits ni insatisfaits et 15 % étaient insatisfaits; en 2015, 63 % étaient satisfaits, 23 % étaient ni satisfaits ni insatisfaits et 14 % étaient insatisfaits.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-04-FR.png</image:loc>
			<image:caption><![CDATA[
		Un graphique en barres montre que les avocats ont répondu comme suit : en 2019, 54 % étaient satisfaits, 29 % étaient ni satisfaits ni insatisfaits et 17 % étaient insatisfaits;  en 2018, 57 % étaient satisfaits, 25 % étaient ni satisfaits ni insatisfaits et 17 % étaient insatisfaits; en 2017, 58 % étaient satisfaits, 26 % étaient ni satisfaits ni insatisfaits et 16 % étaient insatisfaits; en 2016, 58 % étaient satisfaits, 27 % étaient ni satisfaits ni insatisfaits et 15 % étaient insatisfaits; en 2015, 60 % étaient satisfaits, 25 % étaient ni satisfaits ni insatisfaits et 15 % étaient insatisfaits.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-05-FR.png</image:loc>
			<image:caption><![CDATA[
		Un graphique en barres montre qu’au sujet de la quantité de travail qu’ils souhaitent faire l’année prochaine, les avocats ont répondu comme suit : en 2019, 32 % souhaitaient en faire moins, 32 % souhaitaient en faire autant et 36 % souhaitaient en faire plus; en 2018, 21 % souhaitaient en faire moins, 37 % souhaitaient en faire autant et 41 % souhaitaient en faire plus; en 2017, 22 % souhaitaient en faire moins, 36 % souhaitaient en faire autant et 42 % souhaitaient en faire plus.
		]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/Lawyer-Satisfaction-Survey-2019-chart-06-FR.png</image:loc>
			<image:caption><![CDATA[
		Stacked bar chart showing 2019 as 69% positive, 18% neutral and 13% negative. 2018 shows 75% positive, 16% neutral and 10% negative. 2017 shows 72% positive, 18% neutral, and 10% negative. 
		]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-fall-2019-edition/</loc>
		<lastmod>2020-02-27T11:33:41-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q3-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q3-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q3-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q3-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q3-chart-05-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compterendu-dajo-numero-de-lautomne-2019/</loc>
		<lastmod>2020-05-08T12:26:19-04:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q3-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q3-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q3-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q3-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q3-chart-05-FR.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-par-internet-du-conseil-dadministration-du-25-janvier-2019/</loc>
		<lastmod>2020-05-08T14:35:05-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-du-conseil-dadministration-du-7-mars-2018/</loc>
		<lastmod>2020-05-08T14:35:27-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-du-conseil-dadministration-du-8-juin-2018/</loc>
		<lastmod>2020-05-08T14:35:57-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-du-conseil-dadministration-du-27-juin-2018/</loc>
		<lastmod>2020-05-08T14:36:12-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-du-conseil-dadministration-du-27-aout-2018/</loc>
		<lastmod>2020-05-08T14:36:21-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-du-conseil-dadministration-du-8-novembre-2018/</loc>
		<lastmod>2020-05-08T14:36:54-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-du-conseil-dadministration-du-6-decembre-2018/</loc>
		<lastmod>2020-05-08T14:38:11-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-du-conseil-dadministration-du-7-decembre-2018/</loc>
		<lastmod>2020-05-08T14:38:17-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-winter-2020-edition/</loc>
		<lastmod>2020-07-24T16:19:33-04:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q4-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q4-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q4-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q4-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q4-chart-05-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte%e2%80%91rendu-dajo-numero-de-lhiver-2020/</loc>
		<lastmod>2020-07-24T16:19:46-04:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q4-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique.]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q4-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q4-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q4-chart-04-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2019-20-q4-chart-05-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/clinic-modernization-2020-online-platform/</loc>
		<lastmod>2020-08-14T11:02:23-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/clinic-modernization-2020-online-platform-fr/</loc>
		<lastmod>2020-08-14T11:02:35-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-spring-2020-edition/</loc>
		<lastmod>2020-08-31T09:15:20-04:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q1-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q1-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q1-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q1-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q1-chart-05-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-du-printemps-2020/</loc>
		<lastmod>2020-08-31T09:19:12-04:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q1-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique.]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q1-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q1-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q1-chart-04-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q1-chart-05-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/ontario-ombudsman-annual-report-summary-20192020/</loc>
		<lastmod>2020-11-26T14:46:16-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/ombudsmanreport-2019-20-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Number of LAO-related inquiries the Ombudsman received between 2005 and 2020, compared to the number of inquiries the Ombudsman then made to LAO. 

		In 2019-20, the Ombudsman received 138 LAO-related inquiries and made 27 inquiries to LAO.

		In 2018-19, this number was 125 versus 36.

		In 2017-18, 120 versus 33.

		In 2016-17, 111 versus 39.

		In 2015-16, 118 versus 41.

		In 2014-15, 157 versus 70.

		In 2013-14, 150 versus 66.

		In 2012-13, 201 versus 107.

		In 2011-12, 159 versus 75.

		In 2010-11, 125 versus 74.

		In 2009-10 122 versus 53.

		In 2008-09, 112 versus 45.

		In 2007-08, 141 versus 47.

		In 2006-07, 154 versus 24.

		In 2005-06, 159 versus 33
		]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/ombudsman-de-lontario-resume-du-rapport-annuel-2019-2020/</loc>
		<lastmod>2020-11-26T14:48:08-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/ombudsmanreport-2019-20-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Ce graphique compare le nombre de plaintes concernant AJO reçues par le Bureau de l'Ombudsman au nombre de plaintes déférées à AJO par le Bureau de l'Ombudsman.

		En 2019-2020, le nombre de plaintes concernant AJO reçues par le Bureau de l'Ombudsman était de 138 tandis que le nombre de plaintes déférées à AJO par le Bureau de l'Ombudsman était de 27. 

		En 2018-2019, ce nombre était de 125 contre 36.

		En 2017-2018, 120 contre 33.

		En 2016-2017, 111 contre 39.

		En 2015-2016, 118 contre 41.

		En 2014-2015, 157 contre 70.

		En 2013-2014, 150 contre 66.

		En 2012-2013, 201 contre 107.

		En 2011-2012, 159 contre 75.

		En 2010-2011, 125 contre 74.

		En 2009-2010, 122 contre 53.

		En 2008-2009, 112 contre 45.

		En 2007-2008, 141 contre 47.

		En 2006-2007, 154 contre 24.

		En 2005-2006, 159 contre 33.
		]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-summer-2020-edition/</loc>
		<lastmod>2021-03-18T08:55:42-04:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q2-chart-01-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q2-chart-02-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q2-chart-03-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q2-chart-04-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q2-chart-05-EN.png</image:loc>
			<image:caption><![CDATA[Graphic of a line chart. Data presented is available in the table below]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-de-lete-2020/</loc>
		<lastmod>2021-03-18T08:58:01-04:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q2-chart-01-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique.]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q2-chart-02-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q2-chart-03-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q2-chart-04-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/QR-2020-21-q2-chart-05-FR.png</image:loc>
			<image:caption><![CDATA[Cliquez ici pour télécharger le graphique]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/annual-report-summary-ontario-ombudsman-2020-21/</loc>
		<lastmod>2021-12-10T10:13:47-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/2021_22_chart-1024x575.png</image:loc>
			<image:caption><![CDATA[Inquiries pertaining to LAO 2020-2021 chart]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/bureau-de-lombudsman-rapport-annuel-2020-21/</loc>
		<lastmod>2021-12-10T10:22:55-05:00</lastmod>
		<image:image>
			<image:loc>https://www.legalaid.on.ca/wp-content/uploads/2021_22_chart-1024x575.png</image:loc>
			<image:caption><![CDATA[Inquiries pertaining to LAO 2020-2021 chart]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/family-law-service-centres-flsc/</loc>
		<lastmod>2022-08-02T13:48:07-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/centres-de-services-de-droit-de-la-famille-csdf/</loc>
		<lastmod>2022-08-02T14:20:42-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-summer-2022-edition/</loc>
		<lastmod>2022-08-29T15:45:45-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-de-lete-2022/</loc>
		<lastmod>2022-08-29T15:47:17-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-summer-2021-edition/</loc>
		<lastmod>2022-09-29T11:24:34-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-de-lete-2021/</loc>
		<lastmod>2022-09-29T11:27:40-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-winter-2022-edition/</loc>
		<lastmod>2022-09-29T11:37:58-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-de-lhiver-2022/</loc>
		<lastmod>2022-09-29T11:38:49-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-spring-2022-edition/</loc>
		<lastmod>2022-09-29T11:40:36-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-du-printemps-2022/</loc>
		<lastmod>2022-09-29T11:41:48-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/annual-report-summary-ontario-ombudsman-2021-22/</loc>
		<lastmod>2022-10-13T15:39:55-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/resume-du-rapport-annuel-ombudsman-de-lontario-2021-2022/</loc>
		<lastmod>2022-10-19T08:49:34-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-fall-2022-edition/</loc>
		<lastmod>2022-12-07T12:01:09-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-de-lautomne-2022/</loc>
		<lastmod>2022-12-07T12:10:09-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/development-of-a-racialized-communities-strategy/</loc>
		<lastmod>2023-03-28T16:59:28-04:00</lastmod>
		<image:image>
			<image:loc>http://legalaid.on.ca/en/publications/reportsupport/paper-development-of-rcs-2017/map-LAO-regions-and-districts-EN.jpg</image:loc>
			<image:caption><![CDATA[Map of Legal Aid Ontario Regional Organization. Click for a larger version.]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/elaboration-dune-strategie-a-lintention-des-communautes-racialisees/</loc>
		<lastmod>2023-03-28T17:01:03-04:00</lastmod>
		<image:image>
			<image:loc>http://legalaid.on.ca/fr/publications/reportsupport/paper-development-of-rcs-2017/map-LAO-regions-and-districts-FR.jpg</image:loc>
			<image:caption><![CDATA[Map of Legal Aid Ontario Regional Organization. Click for a larger version.]]></image:caption>
		</image:image>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-fall-2021-edition/</loc>
		<lastmod>2023-04-03T15:51:42-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-de-lautomne-2021/</loc>
		<lastmod>2023-04-03T15:52:36-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/legal-aid-ontarios-domestic-violence-strategy/</loc>
		<lastmod>2023-04-06T12:28:54-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-winter-2023-edition/</loc>
		<lastmod>2023-05-02T11:32:29-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-de-lhiver-2023/</loc>
		<lastmod>2023-05-02T11:32:40-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-update-spring-2023-edition/</loc>
		<lastmod>2023-06-14T11:37:34-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/compte-rendu-dajo-numero-du-printemps-2023/</loc>
		<lastmod>2023-06-14T11:38:13-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/refugee-law-office/</loc>
		<lastmod>2023-07-12T11:42:16-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/bureau-du-droit-des-refugies/</loc>
		<lastmod>2023-07-12T11:43:15-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/annual-report-summary-ontario-ombudsman-2022-23/</loc>
		<lastmod>2023-12-14T12:02:18-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/resume-du-rapport-annuel-de-2022-2023-de-lombudsman-de-lontario/</loc>
		<lastmod>2023-12-19T09:58:31-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/programme-des-avocats-principauz-daide-juridique-ontario-rapport-annuel-20172018/</loc>
		<lastmod>2024-09-04T09:56:01-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/resume-du-rapport-annuel-de-2023-2024-de-lombudsman-de-lontario/</loc>
		<lastmod>2024-10-08T14:07:26-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/annual-report-summary-ontario-ombudsman-2023-24/</loc>
		<lastmod>2024-10-08T15:20:13-04:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/reunion-du-conseil-dadministration-du-26-juin-2018/</loc>
		<lastmod>2024-12-20T12:16:43-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/lao-complaints-policy/</loc>
		<lastmod>2026-02-03T15:55:31-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/politique-relative-aux-plaintes/</loc>
		<lastmod>2026-02-10T11:47:45-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/documents/material-for-review-by-roster-members/</loc>
		<lastmod>2026-02-11T09:13:47-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/documents-de-reference-pour-les-membres-inscrits-au-tableau/</loc>
		<lastmod>2026-02-11T09:14:35-05:00</lastmod>
	</url>
	<url>
		<loc>https://www.legalaid.on.ca/fr/documents/</loc>
		<changefreq>daily</changefreq>
		<priority>1.0</priority>
	</url>
</urlset>
<!-- XML Sitemap generated by Yoast SEO -->