Windsor’s Bilingual Health and Social Service Hub celebrates its official opening

Thursday, April 30, 2015

The four partner agencies at the Bilingual Health and Social Service Hub in Windsor will collectively celebrate the hub’s official opening on May 6. The partners include the Windsor-Essex Bilingual Legal Clinic/Clinique juridique bilingue, Family Services Windsor-Essex Counselling & Advocacy Centre, Sexual Assault Crisis Centre of Essex County and the Financial Fitness Centre.

The integrated community services hub opened in October 2014, but the official opening was postponed until all four agencies were settled into their new home. The building was chosen and purchased by Family Services Windsor-Essex and the Sexual Assault Crisis Centre for its central location and main floor accessibility. A nurse also works on-site at the hub five days per week to treat low-income residents’ health concerns and take referrals from the partner agencies.

A need for bilingual social services

To help meet the needs of the city’s significant francophone population, the hub also offers all of its services in French to both male and female victims of sexual assault. These services include counselling, health care, legal advice and representation, as well as financial advice and counselling.

Filling a vital need for vulnerable clients

Offering multiple services at one location in both languages fills a need recognized by staff when the agencies operated in separate locations. Client referrals between agencies often made access to vital additional services difficult or unattainable for clients without transportation or resources.

“What we were seeing was clients coming to us for help with legal problems, but much of the time they had other problems as well,” says Kevin Pinsonneault, executive director of the Windsor-Essex Bilingual Legal Clinic. “These agencies were making a lot of referrals to each other, so we were very aware of the organizations and their services. Now, if we see that someone needs a nurse practitioner or counselling, we make an appointment for them and bring them across the hall. We can meet all their needs in the same place. The agencies are independent, but for the client the services are seamless.”

A breakfast reception with the theme ‘Building Together’ will be held from 8:30 a.m. to 11 a.m. at the hub, located at 1770 Langlois Avenue. Breakfast and tours of the partners’ facilities happen from 8:30 a.m. to 9:45 a.m. A celebratory program with speakers begins at 10 a.m.

For more information:


Kevin Pinsonneault
Executive Director
Windsor Essex Bilingual Legal Clinic
Phone: 519-253-3526


Patti Vipond
Communications Advisor
Legal Aid Ontario
Phone: 416-979-2352 x 6013