LAO Newsroom

We’ve upgraded Legal Aid Online; please make sure your browser is compatible

Wednesday, December 17, 2014

To ensure ongoing, reliable billing, please make sure your browser is compatible. Sign in to the site by visiting Your old bookmarks may no longer work because the system generates a unique and secure connection each time.

Our upgraded Legal Aid Online portal went live on Dec. 15. It now provides a more stable billing platform, compatible with new browsers and browser versions as well as other operating systems, such as Mac OS X. You can only connect to it if you have updated your older or incompatible browser.

As a reminder: if you are trying to access Legal Aid Online, please make sure you are using the updated URL instead of using a bookmarked page. To reset the log-in page bookmark, please clear your browser cache and visit LAO’s website to access Legal Aid Online at

Need assistance?

LAO will continue to notify lawyers in advance of any impacts to Legal Aid Online.

The Lawyer Service Centre is available to answer your questions from Monday to Friday, 8 a.m. to 5 p.m.


Lawyer Service Centre
Telephone: 416 979-9934
Toll-free: 1-866-979-9934
Fax: 416 979-7326