LAO Newsroom

Changing refugee and immigration legal aid services

Posted on: Wednesday, August 1, 2012


Toronto – Legal Aid Ontario (LAO) is taking steps to modernize how it delivers refugee and immigration services. These measures, which take effect Sept. 6, 2012, will help LAO balance increasing client demand with LAO’s own financial obligations to operate within its means. The changes will help mitigate a surge in the number of refugee certificates issued, which has increased by nine per cent over the past two years – from 12,453 in 2010/11 to 13,612 in 2011/12.

The measures will also help LAO transition to the new federal refugee and immigration legislation expected to come into force later this year.

In addition, this initiative will help LAO continue meeting its mandate to provide high-quality legal aid services to all our low-income clients – including refugees seeking asylum and those requiring immigration law services – in an innovative and cost-efficient manner.

Go to the 'Changes to Refugee and Immigration services' page for details on these measures.


Kristian Justesen
Director, Communications and Public Affairs
Phone: 416-979-2352, ext. 4782