Clinic law advice lines for francophones

Posted on: Wednesday, June 16, 2010

French-speaking clients can now obtain free advice and referrals by telephone for many of the legal issues that are handled by community legal clinics. This service is being provided by toll-free summary legal advice lines, which have been funded as pilot projects by Legal Aid Ontario to increase access to legal services for the Francophone community.

Three pilot projects are already operating. The first covers Eastern Ontario. The second is for Northern Ontario and parts of central Ontario, including Barrie, Parry Sound and the Muskoka and Kawartha Lakes regions, and the third covers the Greater Toronto Area (GTA). A similar project is planned for Southwestern Ontario.

French-speaking callers in un-serviced or under-serviced areas of Northern or Eastern Ontario, or the Greater Toronto Area will be provided with telephone advice. Callers who have a local community legal clinic that provides the service required by them in French will be referred to that clinic. Efforts will be made to refer callers to other service providers where necessary.

The service is free of charge and all information exchanged is confidential. Advice is not offered for family law, criminal law, or other legal issues not listed below, but information is provided about other available services.

For details about the French Legal Advice Line in your area, please see the chart and links below:

LAO Regions

Northern Ontario

(including Barrie, Parry Sound, Muskoka and Kawartha Lakes)

» (toll-free)

  • Housing (tenants only)
  • Social Assistance
  • Ontario Works
  • Ontario Disability Support Program
  • Canada Pension Plan
  • Employment Insurance

Monday to Friday
8:30am - 12:00 noon and 1:30pm – 4:30pm
(Service provided by the Sudbury Community Legal Clinic)

For more information see attached brochure:

French Legal Advice Line (Sudbury)

Eastern Ontario

» (toll-free)

  • Immigration
  • Housing (tenants)
  • Social Assistance
  • Power of Attorney
  • Victims of Criminal Acts
  • Name Change
  • Human Rights
  • Employment Standards

(this list may change from time to time)

Monday to Friday
9:00am – 4:00pm
(Service provided by the Vanier Community Service Centre)

For more information please visit

Greater Toronto Area (GTA)

» (toll-free)

  • Immigration
  • Housing (tenants’ rights)
  • Employment Standards
  • Consumers’ Rights
  • Human Rights
  • Social Assistance and Disability Benefits

Monday to Friday
9:00am – 5:00pm
(Service provided by the Centre Francophone de Toronto)

For more information see attached brochure or visit

Centre francophone : Vivre mieux
Your new resource for summary legal advice in French