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President and CEO and vice presidents expense reports for 2019‑20 Q3

Published June 19, 2020

Reporting period: October 1 to Decemberr 31, 2019 Listed below are expenses reports for the senior management and the president and CEO of Legal Aid Ontario. If you require further information about the reports made available in this section please contact us via…

LAO update: winter 2020 edition

Published May 21, 2020

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Message from the CEO Updates Client services Audit and compliance at LAO in 2019‑20 Performance measures LAO statement of operations 2019/20 Q4 addendum: This report has…

LAO Lawyer Satisfaction Survey 2019 results

Published February 6, 2020

Table of contents Background & methodology Summary of findings Overall satisfaction with LAO Satisfaction with LAO’s billing / payment Satisfaction with LAO’s staff services Satisfaction with LAO’s online services Future legal aid work Pride in legal aid work Comment…

Submission on expanding legal services options for Ontario families

Published October 16, 2019

Submission from LAO to the Attorney General regarding the consultation on expanding legal services options for Ontario families (April 2016) Table of contents Introduction Expanding access to justice: Improvements to LAO’s family law services LAO’s responses to the…

Board chair and board members expense reports for 2019‑20 Q3

Published June 19, 2020

Reporting period: October 1 to December 30, 2019 Listed below are expenses reports for the board of directors of Legal Aid Ontario. If you require further information about the reports made available in this section please contact us via info@lao.on.ca. Table of…

LAO update: fall 2019 edition

Published February 27, 2020

A quarterly update on Legal Aid Ontario’s latest access to justice initiatives Table of contents Executive summary Updates Client services Performance measures LAO statement of operations Executive summary In the autumn of 2019, LAO welcomed the provincial government’s…

LAO complaints policy

Published January 23, 2020

Policy of guidelines and procedures for receiving and processing complaints about LAO staff and services Table of contents Purpose What is a complaint? Types of Complaints Disclosure of Wrongdoing (DoW) The Complaint Process Stage I Stage II Last updated: June 2020…

President and CEO and vice presidents expense reports for 2019‑20 Q2

Published October 1, 2019

Reporting period: July 1 to September 30, 2019 Listed below are expenses reports for the senior management and the president and CEO of Legal Aid Ontario. If you require further information about the reports made available in this section please contact us via…


Showing 1 - 10 of 128 results