LAO Reports

Legal Aid Ontario Transformation

Last updated: December 2, 2009

The LAO Transformation page is a resource for information relating to the ongoing transitions happening at LAO. If you have any questions about the information you see here, please contact Kristian Justesen in our Communications and Public Affairs Department.

Advisory Groups

Announced October 8, 2009, five advisory groups worked to improve the legal aid system and give advice to the Attorney General.

A MAG initiative, each group looked at how the recent $150 million investment by the government can best support the most vulnerable Ontarians and help drive significant reforms in our courts.

For more information on these groups and their progress please refer to the Transforming LAO Advisory Group section.

Communications

The Next Steps in the Transformation of Legal Aid Ontario
Message from LAO President and CEO Bob Ward
Sent out to all staff on Thursday, November 5th, 2009

Media Releases

More efficient and effective options for legal aid in Toronto
By streamlining processes and increasing front-line client services LAO is making legal aid help and information more easily available for low-income Ontarians in Toronto.

Legal Aid Ontario transforms services in Etobicoke
Legal Aid Ontario is transforming how it delivers its services across the province, including in Etobicoke.

Legal Aid Ontario transforms services with new family law centre
LAO is also improving criminal and immigration services to meet the needs of the North York community.

LAO increases access points for residents in Leeds-Grenville and Lanark counties
Legal Aid Ontario (LAO) is changing how it delivers its services in Leeds-Grenville and Lanark counties.

Legal Aid Ontario transforming services in Sarnia, Chatham and Windsor
Legal Aid Ontario (LAO) is transforming the way it delivers services to the communities in Sarnia-Lambton, Chatham-Kent and Windsor-Essex.

Legal Aid Ontario - Transforming client service delivery in North York
Legal Aid Ontario (LAO) is transforming the way it delivers legal aid services in North York through innovation and technology.

Nov 19/09: Legal Aid Ontario Transforms Client Services in Parry Sound and Bracebridge/Muskoka
Legal Aid Ontario (LAO) is moving more quickly on its ongoing initiative of streamlining processes, reducing infrastructure costs, making greater use of technology and widening access points for clients.

Backgrounders and other information

Legal Aid Ontario: Transforming Client Service Delivery
LAO is transforming the way it delivers legal aid services, with the goal of streamlining processes, reducig infrastructure costs, making greater use of technology and widening access points for clients.

Legal Aid Ontario: Transforming the Way we Deliver Client Services
Information on coming changes, more tailored client services and less costly infrastructure.