Publications & Resources

Refugee and immigration panel standards consultation

Key dates

The deadline for all feedback is June 30, 2014.


Jawad A. Kassab - LLB, MDiv, MBA
Executive Lead, Refugee Services Transformation
Legal Aid Ontario
Telephone: (416) 979-1446 x4705
Fax: (416) 979-2948


Currently, LAO has one set of panel standards, which were developed over ten years ago and apply to all refugee-related work.

Updating these standards is timely. The Refugee Lawyers Association and other stakeholders have long argued that the current standards are too weak, and lack mechanisms for review of compliance and remedial action. The standards also fail to distinguish between the appropriate levels of expertise and experience required for different kinds of cases.

LAO held initial consultations on these standards from Nov. 2013 to Feb. 2014. LAO will collaborate with the RLA and take into consideration the concerns and feedback received so far to develop a second draft of the standards. It will use this second draft as the basis for further consultation and development with the goal of finalizing and implementing the minimum professional standards for LAO-funded refugee and immigration service providers later in 2014.


Updating the quality standards for LAO-funded refugee and immigration service providers (report on Nov. 2013 to Feb. 2014 consultations)

Feedback received from consultation participants

Best practices guide

Refugee Lawyers Association in Ontario brief
(PDF/141 KB)

Inter-Clinic Immigration Working Group brief
(PDF/16 KB)