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Additional bilingual advice lawyers available for family summary legal advice

Posted: Tuesday, October 14, 2014


Starting October 16, there will be three additional bilingual family lawyers available to provide up to 20 minutes of summary legal advice over the phone to Legal Aid Ontario (LAO) clients.

There has been a 24 per cent increase from the previous fiscal year in calls for summary legal advice on family matters. With the addition of three family lawyers, Francophone clients calling LAOs toll-free line at 1-800-668-8258 will now be directed to a dedicated French line to receive general information about:

  • separation or divorce
  • co-parenting issues
  • custody, access, child or spousal support
  • the family court process, including mediation and collaborative lawyers
  • changes to existing court orders through a motion to change.

As a government agency operating under the principles of the French Language Services Act, LAO is committed to providing services in French across the province, in keeping with the principle of Active Offer.

The availability of bilingual advice lawyers is part of an initiative to address the unmet legal needs of unrepresented family litigants, which is part of a larger, long-term strategy to improve access to justice for low-income Ontarians.

LAOs family law strategy aims to reduce the number of unrepresented family litigants, provide an avenue for consensual dispute resolution, expand the early resolution service sector and provide holistic and integrated services.

LAO allocates approximately $70 million annually in the delivery of family law services to help more than 125,000 low-income Ontarians through a wide range of family law services, including summary legal advice, mediation, assistance from lawyers at family law information centres and family law service centres, representation by private practice lawyers, and settlement conferences.


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Josephine Li
Communications advisor
Phone: 416-979-2352 ext. 6015
Email: lijos@lao.on.ca