Northwest Community Legal Clinic celebrates its grand re-opening
Posted on: Tuesday, June 2, 2009
The amalgamation of the Kenora Community Legal Clinic and the Rainy River District Community Legal Clinic has been a smooth process for clients and staff. The Kenora, Fort Frances and Atikokan offices will be maintained, but staff at the three locations will share clients and manage workloads together.
Eliminating administrative duplication and overlap while providing more direct representation will enhance client services, says Trudy McCormick, Executive Director, Northwest Community Legal Clinic.
"The savings realized will give us the opportunity to hire additional caseworkers so that we can help more people, more effectively," says McCormick.
"This will help us streamline services for our clients with the least amount of disruption. The locations, staff and phone numbers will remain the same, but there will be more people with more knowledge united as one team."
Technology is being leveraged to maximize information sharing between the clinic's three physical locations. It will also allow the clinic to maintain links with each of the individual communities and districts that the clinic serves.
Clients will have a "one-stop service" experience as the clinics are also co-located with Legal Aid Ontario local area offices in Kenora and Fort Frances.
"This is a great example of a cooperative model of service delivery using innovation, and efficiencies to improve client services," says Bob Ward, President and CEO of Legal Aid Ontario.
For more information
For more information contact:
Executive Director, Northwest Community Legal Clinic