Getting legal help

Our services

A wide range of services are available through Legal Aid Ontarios toll-free number. Dialing 1-800-668-8258 connects you to a client service representative who can assist with your legal aid matter. Please note that you may be asked a few personal questions that have to do with Aboriginal heritage and race, as well as whether you are experiencing any abuse in your family. We are collecting this information to understand your specific needs and to better serve you. Your answers to these questions are voluntary and your personal information will be kept confidential. Services available over the phone include:

General information

Summary advice

If you have a criminal or family law issue, you may be able to speak with a lawyer for up to 20 minutes of summary advice and information. When you call Legal Aid Ontario, the client service representative will determine if you are eligible for summary advice.

Applications for the certificate program

You can apply for Legal Aid Ontarios certificate program over the phone. In order to be eligible for the certificate program, you must qualify financially, and your legal matter must be one that LAO covers.


Staff can refer eligible clients to one of Legal Aid Ontarios many services, or other social service agencies, including:

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