Support staff position

Hamilton Community Legal Clinic

15 month contract

Do you share our passion for social justice?

Join our team! Hamilton Community Legal Clinic is a busy urban legal clinic seeking a service‑focused individual interested in challenging and meaningful work. This position is 4 days per week to cover a maternity leave at a fast‑paced, dynamic organization. Our practice is in poverty law, including landlord & tenant, Ontario Works and Ontario Disability Support Program. If you want to work hard to serve the community in a collaborative environment, then you need to apply. Now.


  • Reception duties ‑ making initial contact with clients, visitors and community partners who contact the clinic both in-person or by phone
  • Elicit, summarize and record intake information from clients
  • Provide basic information regarding clinic services
  • Provide appropriate referral information to various community resources
  • Providing general administrative support (including faxing, photocopying, filing and responding to telephone calls)
  • Drafting statutory declarations

Preferred Skills and Experience:

  • Related post‑secondary diploma or demonstrated client service experience
  • Ability to work effectively as part of a team and to take direction
  • Ability to work in a friendly and cooperative manner with colleagues
  • Flexibility and ability to manage competing priorities and multi‑task
  • Capacity to deal with challenging situations
  • Excellent computer skills (experience with Windows and Microsoft Office)
  • Ability to work in languages other than French and English considered an asset

Salary: In accordance with salary funding grid

Please submit application through Charity Village ‑ no later than 4:00 pm on Wednesday, February 13, 2019 and include a cover letter and resume.

HCLC/CJCH is an equal opportunity employer and welcomes applications from those with lived experience of oppression. As part of our work against racism and other oppressions, we strive to reflect the diversity of the communities we serve. We encourage First Nation, Métis and Inuit applicants.

We thank all applicants, but only those candidates selected for an interview will be contacted.